Terms and conditions
These terms and conditions (the ‘Terms and Conditions’) are the terms and conditions upon which After Rain Flowers Trading LLC (‘we/us’) make this websites at the domain names www.afterrain.ae/, mobile websites, and other related subdomain websites and services (collectively, the “Websites”) available to you and any of our services which are accessible on or via the afterrain.ae website.
By using any one of our Sites, you (a) acknowledge that you have read, understand, and expressly agree to be legally bound by these Terms and Conditions as well as privacy
Subject to Applicable Law, After Rain Flowers Trading LLC may, in its discretion, from time to time amend or otherwise modify the Terms & Conditions. After Rain Flowers Trading recommends that you carefully read the Terms and Conditions each time you visit the Website as the Terms & Conditions may affect your rights.
By ordering via www.afterrain.ae you agree to understand and accept the following Terms and Conditions.
Delivery policy
Some delivery services are subject to availability.
Some delivery services may be withdrawn without notice during busy periods.
Some delivery cut off times may vary without notice during busy periods.
At certain times of the year delivery prices may vary.
We deliver to all Emirates at certain charges, however some areas are subject to some conditions whereby you may have to contact After Rain Flowers directly and get all the details.
We will advise you of the first available delivery date for your chosen item when you place your order.
To avoid problems or delays with delivery, please ensure that you have included the full address details of the intended recipient and telephone number, together with your daytime contact telephone number or email address so that in the event of any delivery problems being encountered afterrain.ae, or an afterrain.ae florist, may contact you and or the recipient to confirm delivery details to enable delivery to be made.
Whilst we agree to use all reasonable endeavors to ensure that delivery will be on the requested delivery date or during the delivery period, you acknowledge that actual delivery will be via a trusted third party courier service.
Please be aware that the carrier will deliver the goods to the address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at that address and the receiver refuses or fails to return the items(s).
Before placing your order, please review delivery cut-off times and prices.
Payment policy
Placement of the orders online can be done through debit and credit cards (Visa, MasterCard, American Express, Discover).
You will be given clear instructions to navigate the order process and will be required to provide us with your complete personal details, together with those of the intended recipient and all necessary payment details.
By clicking on the ‘Pay Now’ button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the AfterRain.ae Website.
Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.
We cannot accept orders from customers under the age of sixteen (16) years.
Refund policy
If for any reason you wish to change or cancel your order please contact us via email: flowers@afterrain.info and provide the following information: Order number(s) Name of customer(s) Billing address of customer(s) Name of recipient(s) Please give 48 hours’ notice before the requested delivery date.
In respect of non-perishable non-customised goods you may cancel your order from the point at which you place your order until 14 calendar days after you have received your goods. If you exercise your right to cancel, you will be responsible for costs of returning the goods which must be returned within 14 calendar days of cancelling. You are not entitled to reimbursement of costs for enhanced delivery. Afterrain.ae has the right to deduct an amount for diminished value of goods.
Return policy
We regret that you may not cancel or return an order for: (i) perishable goods once your order has been dispatched; or (ii) customised goods if at the time you seek to cancel, the customisation process has begun.
Due to the perishable nature of flowers, AfterRain.ae cannot accept return of flowers, once dispatched. In the event that non flower items need to be returned, these should be returned to the premises of AfterRain.ae Mirdif Tulips Building, Dubai, UAE. The package should clearly indicate your order number.
Privacy policy
After Rain Flowers Trading LLC values your privacy and is committed to ensuring that your information remains confidential.
After Rain Flowers Trading LLC collects information from the customer so that we can successfully provide you with our services and products. Information we require can include the full name of the customer and the recipient, email address, invoices address, delivery address, contact phone numbers and credit card details.
After Rain Flowers Trading LLC will not disclose any personal information to a third party who is not involved in the preparation and/or delivery of the product unless authorized to do so or required by law.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
Afterrain.ae will not pass any debit/credit card details to third parties.
Your use of this Website and any purchase by you of any Product from Afterrain.ae shall be governed by U.A.E law and you hereto submit to the exclusive jurisdiction of the U.A.E. courts.